Linked the Wrong Email to JAMB Portal, How to Fix It & Login to your JAMB Portal: Now that candidates seeking admissions are linking their emails with the JAMB portal, we have seen various errors. One common mistake is linking the wrong email.
A candidate called me to report an error with the email linked to the JAMB portal. Instead of jamitero2022@gmail.com, he mistakenly linked jamitero@gmail.com. Another candidate called to say that he provided an email, which was linked, but when he tried to create it, someone else had already taken it.
If you are one of the candidates who linked the wrong email, the problem is that:
1. You won’t be able to log in to the email because it doesn’t belong to you and you don’t know the owner.
2. You won’t have access to the password that JAMB will send to the email, which you need to log in to your JAMB portal.
3. You won’t be able to reset your JAMB password since the email to receive the new password is not yours and you can’t access it.
So, what can you do if you mistakenly linked the wrong email to the JAMB portal? Here are two solutions. At least one of them will help you and allow you to use your JAMB portal as intended.
Worried About Logging into Your JAMB Portal After Linking the Wrong Email?
1. Try Getting a New Password Through SMS with the Wrong Email
This method has helped many students in the past. However, due to JAMB having issues with some SMS services this year, it might not be 100% reliable. If it works for you, congratulations.
To use the SMS method to get your JAMB password:
- Send an SMS to 55019 using the phone number you used to get your JAMB profile code during registration.
- The service charge is ₦50. You will receive a new password.
- Use this password to log in to the JAMB portal with the wrong email.
It doesn’t matter if the email isn’t yours. You only need it to log in to your JAMB portal. You don’t need to access the email itself.
To get the JAMB portal password through SMS, send “PASSWORD [your wrong email]” to 55019. For example, “PASSWORD jamitero@gmail.com” to 55019, or send “RESEND PASSWORD” to 55019.
How to Log In to Your JAMB Portal
Using the Wrong Email and Password
1. Visit the JAMB Portal: Go to [JAMB E-facility](https://efacility.jamb.gov.ng/).
2. Log In: Enter the wrong email and the password sent to you via SMS.
3. Access Your Profile: Once logged in, you can perform various activities like checking and printing your results, uploading results, checking CAPS status, accepting admissions, and printing admission letters.
If JAMB is not experiencing SMS issues, this method should work. If not, try the next method.
Visiting a JAMB CBT Center for Help
If the SMS method doesn’t work, you’ll need to visit a CBT center for assistance. This is your last resort.
- Visit a CBT Center: Go to any available CBT center.
- Provide Your Details: Give them your JAMB registration number or profile code.
- Pay the Fee: Be ready to pay any required fee.
CBT centers can help you with the following:
- Checking and printing your JAMB result
- Uploading your O’level/A’level results
- Checking your CAPS status
- Accepting transfer of admission
- Changing institutions and courses
- Checking the marketplace for possible admissions
- Accepting admission on the JAMB portal
- Printing JAMB admission letters
These steps should help you manage your JAMB profile even if you linked the wrong email.
If you found this article helpful please share it in your study groups, ask us your questions in the comments session.
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